Privacy Policy for Kiniko (Whatever Works Technology)

Effective Date: [04th February 2022]


At Kiniko (Whatever Works Technology), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you interact with our website, products, and services. By using our services, you agree to the terms and practices described in this Privacy Policy.

Information We Collect:
1.1. Personal Information:

We may collect personal information that you provide voluntarily, such as your name, email address, postal address, phone number, and other contact details when you:
(a)Create an account with Phone Number & OTP
(b)Provide Pin code & Co – ordinates including KYC
(c) Place an order
(d) Get Cashbacks & Offers

1.2. Usage Information:

We may collect information about your interactions with our website, including the pages visited, links clicked, and other actions taken. This information helps us analyze and improve our website's performance and tailor our services to better meet your needs.

We use cookies and similar tracking technologies to enhance your experience, improve our services, and understand how our website is used. These technologies may collect information such as your IP address, browser type, device identifiers, and browsing behavior.

1.4 Location Services:

The App, its licensees and agents, may access, collect and analyze your usage of the App and other information related to your location on a regular basis through Bluetooth and Wi-Fi signals and other technologies and data for the performance of the services provided by the App and to help improve the design, functionality, performance, and content of the App. In order to collect geo-location information, the location settings must be enabled on your Device. Therefore, in some cases, the App may request that you enable the location settings.
Except in cases where any specific services requested by you require or involve personal identification, the App collects location data anonymously and in a form that does not personally identify you. By using the App, you agree and consent to transmission, collection, maintenance, processing and use of your location data and queries to provide and improve such services of the App.

How We Use Your Information:
2.1. To Provide and Improve Our Services:

We use the information we collect to deliver and improve our products and services, process orders, respond to inquiries, and provide customer support.

2.2. Personalization:

We may use your information to personalize your experience, including providing tailored recommendations, offers, and content based on your preferences.

2.3. Communication:

We may use your contact information to communicate with you about our products, services, promotions, and updates. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.

2.4. Analytics and Research:

We may use your information for analytical purposes, such as analyzing website usage trends, monitoring the effectiveness of marketing campaigns, and conducting research to improve our products and services.

2.5. Legal Compliance:

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, protect our rights or the safety of others, investigate fraud, or respond to a legal claim.

Information Sharing and Disclosure:
3.1. Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors, shipping partners, and marketing agencies. These service providers have access to your information solely for the purpose of performing the services on our behalf and are obligated to maintain its confidentiality.

3.2. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

3.3. Aggregated or Anonymized Data:

We may share aggregated or anonymized information that does not personally identify you for various purposes, including research, analytics, and marketing.

3.4. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

4.Data Security:

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.
4.2 Deletion and Information Retention:
Upon completion of the account deletion process, we will retain transactional data and contact details for the purposes of legal compliance and record-keeping.
All other personal user data will be promptly and permanently deleted from our systems in accordance with applicable and most recent data protection laws and regulations. By opting to delete your account, you expressly consent to the
retention of transactional data and contract details in perpetuity for internal record-keeping purposes as required by law. Click here to delete your account. Request for Delete

Your Choices:
5.1. Account Information:

You can review and update your account information by logging into your account on our website. Please ensure that your information is accurate and up to date.

5.2. Cookies and Tracking Technologies:

Most web browsers allow you to manage your cookie preferences. You can choose to accept or decline cookies or be notified when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our website.

5.3. Marketing Communications:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or contacting us directly. Please note that even if you opt-out, we may still send you non-promotional communications, such as order confirmations or important updates.

Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove the information from our systems.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us Whatever Works Technology Pvt. Ltd.
Address - 301, Bhakti Park, R.H.B. Road, Mulund West, Mumbai -400080

[email protected]

+91- 7406018018

Note: This is a general privacy policy template and should be tailored to the specific practices and requirements of Kiniko (Whatever Works Technology).